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A leading car search venture aims to improve the user experience of its website and mobile app, which help users buy/sell cars. The platform provides rich automotive content, such as expert reviews, car comparisons, pricing guides, and dealership information. Our goal was to enhance the usability, simplify car transactions, and integrate relevant content seamlessly into the user journey.
I have used Double Diamond model to guide projects through a structured approach of diverging to explore and converging to focus, leading to better, user-centered solutions.